Privacy Policy

Data Collected

  • Business Data: Drug License, GSTIN, PAN, business registration, address.
  • Personal Data: Authorized representative’s name, email, mobile, ID proof.
  • Transactional Data: Orders, invoices, returns, payments, credit usage.
  • Device/Usage Data: App logs, IP address, cookies.
  • Financial Data: Bank account details, UPI IDs.

Purpose of Collection

  • Verify Retailer eligibility (KYC).
  • Fulfil orders, invoices, and deliveries.
  • Assess creditworthiness and manage collections.
  • Regulatory compliance (drug laws, tax laws).
  • Analytics for business operations.

Sharing of Data

  • With logistics providers for deliveries.
  • With payment partners for processing.
  • With manufacturers in case of recalls.
  • With regulators/government as required.
  • With affiliates for operational purposes.

Security Measures

  • Data stored with restricted access.
  • Payment transactions encrypted.
  • RxCure not liable for third-party breaches beyond its control.

Data Retention

  • Business & financial data retained 7 years or as required by law.
  • Records maintained for audit & compliance purposes.

Retailer Rights

  • Right to access, correct, or update data.
  • Right to request deletion (where legally permissible).
  • Right to opt out of promotional communications.

Grievance Officer

[Insert Name, Email, Phone, Address – Bangalore office]