Privacy Policy

Data Collected

• Business Data: Drug License, GSTIN, PAN, business registration, address.
• Personal Data: Authorized representative’s name, email, mobile, ID proof.
• Transactional Data: Orders, invoices, returns, payments, credit usage.
• Device/Usage Data: App logs, IP address, cookies.
• Financial Data: Bank account details, UPI IDs.

Purpose of Collection

• Verify Retailer eligibility (KYC).
• Fulfil orders, invoices, and deliveries.
• Assess creditworthiness and manage collections.
• Regulatory compliance (drug laws, tax laws).
• Analytics for business operations.

Sharing of Data

• With logistics providers for deliveries.
• With payment partners for processing.
• With manufacturers in case of recalls.
• With regulators/government as required.
• With affiliates for operational purposes.

Security Measures

• Data stored with restricted access.
• Payment transactions encrypted.
• RxCure not liable for third-party breaches beyond its control.

Data Retention

• Business & financial data retained 7 years or as required by law.
• Records maintained for audit & compliance purposes.

Retailer Rights

• Right to access, correct, or update data.
• Right to request deletion (where legally permissible).
• Right to opt out of promotional communications.

Grievance Officer

[Insert Name, Email, Phone, Address – Bangalore office]